Gadget Enthusiast

Forget Fingerprints, Your Face Is Now Your Password For OCBC's Banking Apps

In line with Apple’s iPhone X recent launch, OCBC Bank has upgraded its consumer and business banking apps to allow users of this latest model to perform banking transactions simply by looking at their smartphone.

With Apple’s Face ID facial recognition technology, OCBC Bank customers can easily make payments or view their banking, credit card, and investment information.

Called OCBC OneLook, it makes everyday banking and payments on mobile apps easier, faster and more secure.

Getting Started 

One-time set-up of OCBC OneLook

Once it has been set up for the OCBC Mobile Banking, OCBC OneWealth, OCBC Business Mobile Banking and OCBC Pay Anyone apps, customers can simply tap on the OCBC OneLook icon on the apps’ login screens and look at their phone to authenticate access.

After logging in, customers can view their account and card balances, as well as their latest transactions.

Customers using the OCBC OneWealth app can also view their investment portfolio.

Making payment on OCBC PayNow

On the OCBC Pay Anyone app, customers can pay friends and make purchases via QR codes using OCBC OneLook.

According to the bank, over 120,000 Singapore-registered users of OCBC Bank’s business internet banking portal, Velocity@ocbc, stand to benefit from this enhancement to the OCBC Business Mobile Banking app.

“We understand that business owners want immediate access to banking information wherever they are so that they can effectively manage their day-to-day operations and make decisions on the go,” said Gregory Totter, OCBC’s Head of Cash Management, Global Transaction Banking.

“That is why we are introducing OCBC OneLook for our app, so that business owners who are early adopters of the iPhone X can continue to use biometric authentication to access banking information quickly, conveniently and securely.”

Stepping Up Its Digital Innovation

This is another digital innovation first from OCBC Bank, following its OneTouch fingerprint authentication, which was developed using Apple’s Touch ID technology.

Just like OCBC OneTouch, OCBC OneLook was developed entirely by OCBC Bank’s in-house mobile developer team.

“Continuously innovating around new technology to deliver a simple, secure and superior banking experience for our customers is our first priority,” said Aditya Gupta, Head of E-Business Singapore.

“There’s a whole generation of customers becoming more comfortable with biometric authentication technology, and we are confident that they will find OCBC OneLook truly impressive and relevant.”

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