Need new notes for the upcoming Chinese New Year?
DBS/POSB customers can easily get new and good-as-new notes at 40 POSB pop-up ATMS from 9 to 24 January.
Customers will be able to withdraw new notes in denominations of $2, $10 and $50.
In partnership with the People’s Association (PA), these ATMs will be deployed across 20 community clubs in Singapore.
All POSB new notes pop-up ATMs are accessible 24 hours daily, except for those at Chong Pang and Teck Ghee Community Club, which will be available from 9am to 9.30pm daily.
To make it even more convenient, DBS/POSB customers can also make online reservations to get new notes. Specifically, they can book a time slot to physically exchange new notes at the bank branches.
They can also obtain new and good-as-new notes at all DBS/POSB full-service branches, except for DBS Marina Bay Sands branch and DBS Woodlands Service Centre branch.
Special priority queues for the elderly and those with special needs will continue to be available.
Customers will also be able to use the SMS ‘Q’ notification service option to request for a queue number via SMS prior to visiting the branch and receive notifications on the availability of new notes.
“To ensure that our customers can focus on the things that matter, such as reunions and gatherings with families and friends, it is important that we provide seamless and accessible ‘phygital’ solutions which combine the familiarity of festive traditions and conveniences of digital technology,” said Jeremy Soo, head of consumer banking group (Singapore).
POSB remains the only bank in Singapore to provide this service, which has grown to become a mainstay of Chinese New Year since its debut in 2015.
Recycling Red Packets
Customers collecting and withdrawing new or good-as-new notes at all DBS/POSB branches or pop-up ATMs will receive two sets of DBS/POSB red packets, which are made of environmentally friendly paper derived from sustainable sources.
From 28 January onwards, recycling bins for used red packets will be available at all DBS/POSB branches across Singapore, accessible during branch operating hours.
Meanwhile, bins at selected branches will be accessible 24 hours daily.
“We hope that providing recycling bins for used red packets at our branches throughout the year will make it easier for customers to do their part for the environment and help build a better world for future generations,” said Soo.
Featured Image Credit: DBS