Shipping & Returns

All orders will be processed and passed on to our brand partners within 1 business day.

As our brand partners are in charge of fulfilling and delivering your order, they each have their own policies on how long it will take for them to ship out your parcel. For more information, do check out the shipping policies on each brand partner’s website.

All orders are expected to be shipped out by our brand partners within a 14 day period.

Once shipped, how long will delivery take?

The timeframe for delivery varies between each brand partner as each uses different delivery methods. For more information, please refer to the shipping policies on each brand partner’s website. 

As a general guideline, local delivery should take no more than 5 working days. If you have not received your order within 5 working days after you have received the shipping confirmation email, please contact the brand partner directly.

After purchase, you will receive a shipping confirmation email from the relevant brand partner, which includes a tracking number and link. This only applies to brand partners who deliver orders via a trackable delivery method.

The shipping fees and options offered are based on each brand partner’s shipping policy. Please refer to each brand partner’s website for more information on shipping.

Please contact us at label@vulcanpost.com or through our contact form.

Note that refund policies vary for each brand partner and are subject to their terms and conditions.

Please refer to each of their website for more information on refunds, returns & exchanges.