Convenience is a big thing these days. We’ve all gotten used to on-demand services and having everything imaginable delivered right to our doorsteps, so we really shouldn’t still be running menial errands like stepping out to get our dry cleaning done, right?
KnocKnock agrees. Aptly labelling itself as ‘Kareful, Konvenient and Klean’, it is a Singapore-based laundry and dry cleaning service that offers door-to-door coverage across the country. Simply download the app (iOS or Android) and request a pickup any day of the week to benefit from competitive pricing and access to the best of laundry specialists with a turnover period of 4 to 5 days.
Getting Started
The KnocKnock app is beautifully designed with a soft white-and-orange scheme that’s pleasing to the eye. It’s clean, simple and also really intuitive to use. Start it up to create a personal account: you’ll be prompted to enter your email address and residential information, as well as set up your payment options. Or, pick the ever-handy option to connect with Facebook.
Upon setting up your account, simply hit the “Start New Orders” button and complete the fields shown – the friendly KnocKnock woodpeckers will check your items for you when they arrive. As a nice touch, you’ll even be provided with free, reusable KnocKnock bags for easy separation of your dry cleaning and wash & folds.
You’ll also be able to access your orders and view current pricing promotions from the sidebar of the app. KnocKnock has a handy feature available: the option to modify each order once through their app, be it to change your pick up or drop off timings or cancelling the order entirely. Definitely useful for unexpected circumstances and changes in daily plans.
Pricing?
KnocKnock prides itself on complete price transparency. They offer 30% off against market standard pricing and post all prices on their website with no additional GST or service charges, with the only exception being surcharges for premium materials such as silk, cashmere or wool. These special cases will be marked as “Custom” on your order and display pricing that reflects the true cost of cleaning.
Your options for payment? Credit card via PayPal or cash payment. As a bonus and added incentive, KnocKnock also has a credit system in place where you top-up your KnocKnock account in order to enjoy exclusive members-only discounted pricing and promotions.
The only catch: KnocKnock is currently focusing on service coverage for Singapore’s Central and East areas, which means that they may not be available to you depending on where you live. They’re looking to expand quickly, though, so fingers crossed! We might all be having our dirty laundry collected, cleaned and delivered right back to us at the touch of a button soon.
Will KnocKnock work? Following the rise of the on-demand economy in Singapore, all signs points to a resounding yes – although we haven’t heard much from similar services which launched in Singapore last year, namely Fipin and My Laundry Box.
