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PSA: Gojek Users Have To Pay Additional $0.70 Surcharge On Rides Starting Next Week

Ride-hailing firm Gojek will be introducing a $0.70 surcharge on its rides starting next week.

According to Gojek, this “platform fee” will be automatically added to the fare.

“The amount collected from this will go directly towards initiatives designed to improve the experience for customers and driver-partners, so that they can have even more reliable, safe and enjoyable rides,” said Gojek.

It did not elaborate on what these initiatives entail, but said that it will announce more details in upcoming months.

Gojek will also soon allow users to add another drop-off point for ride bookings — an option that is already offered by its rival Grab.

The launch date for this new option is not yet announced.

Currently, Gojek riders who want a second drop-off point will have to edit the location in-app just before they reach the first drop-off point. The app would then recalculate the fare at that point.

With this new update, riders can simply input two drop-off points at the point of booking.

According to Gojek, this would give commuters greater convenience and also help drivers by letting them know about the additional stops in advance. It will also improve earning opportunities for drivers as multi-destination trips come with higher fares.

“The year 2020 will be a significant one for Gojek Singapore as we double down on the reliability and quality of our ride-hailing service, cementing our long-term commitment to Singapore,” said Gojek Singapore general manager Lien Choong Luen.


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