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There are more than 2,700 locations that are equipped with the new SafeEntry system, where Singaporeans can tap to check in.

Jae Chia  |  SG
Published 2021-03-16 12:18:16
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[This article was updated 20 April 2021]

This Monday (April 19), the compulsory use of  SafeEntry Gateway devices in places with large numbers of visitors began.

There are more than 2,700 locations that are equipped with the new SafeEntry system. Visitors can now tap their TraceTogether token, or phone with the TraceTogether app, on the devices to check in.

These venues include malls, cinemas, hospitals and gated tourist attractions, and will be required to deploy the new SafeEntry Gateway in addition to the existing SafeEntry check-in methods. 

The new SafeEntry Gateway will also be placed at large standalone retail outlets, supermarkets, public libraries, selected museums and galleries, MICE event venues, places of worship and funeral parlours with wake halls. 

The popular wet markets that the new gateways will be set up at include Geylang Serai Market, Chong Pang Market, the markets at Blocks 20 and 21 Marsiling Lane, and Block 505 Jurong West Street 52. 

Lastly, public and private hospitals, national specialty centres, community hospitals and polyclinics will also need to deploy the gateways. 

How To Check In With The New Gateway

According to the SNDGG, venue operators can either install a physical device, the SafeEntry Gateway box, or use the updated SafeEntry (Business) app.

Like using an EZ Link card, visitors can place their TraceTogether tokens or phone with the TraceTogether app open within 25cm of the gateway for a contactless check in process.

If the check in is successful, the box will emit a green light and a beep, and the SafeEntry (Business) app will show a green screen.

Currently, businesses can use the SafeEntry (Business) app to scan QR codes on TraceTogether tokens or visitors’ NRICs. 

TraceTogether token users can also use the SafeEntry Gateways to check if their tokens are out of battery. If a token is out of battery, it will not trigger a beep at the gateways.

The TraceTogether token battery is expected to last for four to six months, depending on its model.

The SNDGG said that from April, token replacement stations will be set up at some venues where the gateways have been deployed. Citizens can replace tokens that are out of battery or faulty at any community centre for free.

Featured Image Credit: Women’s Weekly


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