Razer backpedals on N95-grade filter claims for its Zephyr mask after YouTuber’s exposé

Razer zephyr

Homegrown gaming company Razer has since removed all claims of its Zephyr mask filter being N95-grade after YouTuber Naomi ‘SexyCyborg’ Wu revealed that the claims were false.

On 1 November 2021, the YouTuber published a video of her tearing down the mask, calling out the company’s Zephyr mask, which she described as a “fraudulent product”.

Since these allegations surfaced, Razer has recalled its marketing material that carries claims of the Zephyr mask filter being of N95-grade.

Aside from removing most videos about the Zephyr masks from its YouTube page, Razer also added an additional disclaimer to its website, distancing itself from previous claims.

Razer zerphyr website n95 mask
Image credit: Razer

However, Naomi has called out Razer for this move on Twitter, claiming that their action is too late as media outlets, individuals and healthcare workers have touted the mask as one that is N95-grade online.

What does Razer have to say?

When asked for comments, a Razer spokesperson said the filters in the Zephyr mask have been tested for “95 per cent Particulate Filtration Efficiency and 99 per cent Bacterial Filtration Efficiency (BFE)”.

However, they emphasised that “the wearable by itself is not a medical device nor certified as an N95 mask”.

“To avoid any confusion, we are in the process of removing all references to “N95 Grade Filter” from our marketing material,” they added.

The company said that it will directly reach out to existing customers to clarify on this. Customers with any further questions about the Razer Zephyr mask are urged to contact its customer service.

Razer recently announced on January 6 the launch of the Zephyr Pro masks, and opened a pop-up RazerStore at Funan mall on January 11.

Featured Image Credit: Razer

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Vulcan Post aims to be the knowledge hub of Singapore and Malaysia.

© 2021 GRVTY Media Pte. Ltd.
(UEN 201431998C.)