Singapore-based Jetstar Asia will end operations on July 31, 2025. The airline, part of the Qantas Group, said the closure follows a business review that found rising supplier costs, airport fees, and intense regional competition made it hard to sustain its low-cost model.
“It’s a very difficult and sad day for all of us,” said Jetstar Group CEO Stephanie Tully. Jetstar Asia CEO John Simeone added that despite their best efforts, market conditions ultimately forced their hand.
Impact on flights and customers
The airline will continue flying for the next seven weeks with a progressively reduced schedule before ceasing all services. Only 16 intra-Asia routes will be affected. Jetstar Airways in Australia and Jetstar Japan will not be impacted, and all flights to and from Australia will continue as usual.
Customers with existing bookings will be contacted directly. They will be offered either a full refund or, where possible, an alternative flight. A dedicated webpage has been set up to provide ongoing travel updates and assistance.
500 employees to be affected
According to The Straits Times, more than 500 employees will be impacted by the closure. Jetstar Asia said it will offer retrenchment benefits and help staff find new roles—either within the Qantas Group or with airline and aviation partners in Singapore.
The Singapore Manual & Mercantile Workers’ Union (SMMWU) is working closely with Jetstar Asia to ensure fair treatment. The union will assist with job matching, financial aid, and career advisory services.
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