Changi Travel Services (CTS) has laid off a total of 30 employees as part of a retrenchment exercise on Aug 1.
According to CNA, the move comes as the company restructures its business and operations following a “strategic review amid evolving market conditions”.
Affected staff will receive a severance package of four weeks for every year of employment, with no minimum service period. It remains unclear which business segments are impacted by the layoffs.
The company will also help affected employees find suitable job vacancies at Changi Airport and other locations, said a company spokesperson. “Following the restructuring exercise, our focus now is to execute on our strategy to ensure sustainable growth.”
CTS is a wholly owned subsidiary of Changi Airport Group. It was established in 2012 and operates brands such as Changi Recommends and ChangiFX.
Its brands offer a range of services, which include pocket wifi rental, airport transfer arrangements, and currency exchange.
This recent round reportedly marks the company’s second wave of layoffs in 2025. A previous round in April affected eight staff, according to Mothership.
Some CTS employees also understand that another round of retrenchments may occur in October or November.
Mr Azman Osman, president of the Attractions, Resorts & Entertainment Union (AREU), which is affiliated with the National Trades Union Congress (NTUC), shared on Aug 21 that CTS is not a unionised company.
However, he also added: “In retrenchment exercises where there are union members working in non-unionised companies, NTUC’s affiliated unions or associations will extend assistance to these members should they be affected by the exercises.”
These include job matching services, career coaching and advisory on skills upgrading. Affected workers who are Singaporeans can also receive more employment support through the SkillsFuture Jobseeker Support Scheme.
Vulcan Post has reached out to Changi Travel Services for further information.
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